We respect your privacy!
Your Security
We use industry-standard encryption technologies when transferring and receiving consumer data exchanged
with our website. When we transfer and receive certain types of sensitive information such as credit card
information, we redirect you to a secure server (SSL.) Our secure server scrambles your personal
information, including credit or debit card number, name and address, before it is sent over the Internet.
Your personal information is stored in a secured database and always sent via this encrypted Internet
channel. It is safe.
Information Collected
For each visitor to our website, our web server automatically recognizes only your domain name. We collect
aggregate information on what pages you access or visit on our website. All information gathered in this
manner is in the form of "page views" and does not identify the user. We collect information about where
you are on the Internet (such as the website you came from, IP address, domain types like .net and .com),
your browser type, the country where your computer is located, the pages of GrauHall.com that were viewed
during your visit, and any search terms that you used.
We also collect the e-mail addresses of those who communicate with us via e-mail or who register.
The information we collect is used to improve the content of our website, or to contact a customer about a
specific order, and is not shared with other organizations for commercial purposes. The only personally
identifiable information we collect about you is that which you provide to us voluntarily.
Cookies
GrauHall.com makes use of a common feature of most Internet Web browsers called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer hard drive. We use cookies to
• record session information (such as items that you add to your shopping cart)
• alert you to new areas that we think might be of interest to you, when youreturn to our website
• record your past activity at our website in order to provide better service when you return to our
website.
It is not technically possible to use cookies to gather personal information about you from your computer.
If you do not accept cookies you will not be able to use the GrauHall.com website.
Your Contact Information
• E-mail - If you do not want to receive e-mail from us in the future, please let us know by
sending us e-mail at the above address. We will not sell your e-mail address to third parties.
• Mail - If you supply us with your mailing address online you will only receive from us the
information or products for which you provided us your address. We will not sell your mailing address to
third parties.
• Phone - Persons who supply us with their telephone numbers on-line will only receive telephone
contact from us with information regarding orders they have placed on-line. We will not sell your
telephone number to third parties.
• Corrections - Upon request we offer customers the ability to have inaccuracies corrected in
contact information or transaction information. Customers can have this information corrected by sending a
written request, or clicking on Modify profile on the right (if you are logged
in.)
Ad servers
We do not partner with or have special relationships with any ad server companies. We do not advertise
other companies on our site. Which is to say, you will not see ad banners for other companies on our
website, nor those infuriating popup ads.
Disclaimer
• This Privacy Statement is subject to change at any time. Prior notice will be provided on GrauHall.com
before major changes are implemented.
• The GrauHall.com web site may contain links to other websites. This Privacy Statement applies only to
pages served by GrauHall.com. For more information about the protection of your privacy on linked
websites, please refer to the respective privacy statements of those sites.
Questions
If you have any questions or concerns regarding this policy, please contact us at grauhall@grauhall.com, or at 800-331-4728.
GrauHall.com will use its best effort to address and resolve your concerns.
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